Zales in Douglasville, GA Open now

Reviews about Zales

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  October 17, 2019, by Gina Jeffry
  I have been a long time shopper at Zales. This store will make me never come back to a Zales. I felt like I was purchasing a casket rather than wedding rings with the attitude of the salesman. No greeting, no hello, just stood around and waited until he was free, then he responded with. Do you need help?....No, we just want to look through the glass for hours and figure everything out on our own. This was not a one time deal either. We have been there a few times and get the same feeling when we leave every time. We bought wedding bands, and they did not have the correct size. So rather than offering to order one in, they sold the one they had in stock and then said we would be charged to have it sent out to be sized. These guys working there should not be in sales nor customer service positions. Give your money to a company that holds higher standards to their employees and their attitudes. I am disappointed that I have spent the money I have there over the years.